Shipping policy
Slay & Pray – Shipping Policy
Effective Date: 18/03/2026
At Slay & Pray, we aim to provide a fast, reliable, and transparent shipping experience. Please read the following carefully to understand our shipping practices.
Order Processing
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Orders are typically processed within 1–3 business days after payment is confirmed.
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Orders are not shipped on weekends or public holidays.
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Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).
Shipping Regions
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We currently ship to the United Kingdom
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Shipping to other regions may be added in the future.
Shipping Methods & Estimated Delivery
| Region | Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|---|
| United Kingdom | Standard Royal Mail / Courier | 2–5 business days | Tracking included for most parcels |
| European Union | Standard Courier | 5–10 business days | Customs may cause delays (Not shipping to EU) |
| EU / International | Express options available at checkout | 2–7 business days | Additional fees may apply (not yet shipping internationally) |
Delivery times are estimates. Slay & Pray is not responsible for delays caused by carriers, customs, or events outside our control.
Shipping Costs
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Shipping costs are calculated at checkout based on destination and order weight/size.
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Standard UK shipping: typically £3–£5.
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EU shipping: typically €6–€10, depending on location.
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Expedited shipping options may be offered at checkout.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email (where applicable).
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You can track your order directly with the carrier using the provided tracking number.
Customs, Duties, and Taxes
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Orders shipped outside the UK may be subject to customs fees, import taxes, or other charges. These are the responsibility of the customer.
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Please check your local customs regulations before placing an order.
Lost or Damaged Items
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If your order is lost or damaged in transit, please contact us immediately at slayandpray.owner@protonmail.com.
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We will work with the carrier to resolve the issue and, if approved, replace the item or provide a refund.
Returns from Shipping Issues
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Items returned due to incorrect address or refusal of delivery may be subject to additional shipping fees if the order is reshipped.
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Ensure your shipping address is accurate and complete at checkout.
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