Frequently asked questions
What is the return policy?
We want every customer to feel confident and happy with their purchase. If you’re not completely satisfied, just reach out and we’ll do our best to make it right no stress, no fuss!
Can I return or exchange a product?
Absolutely! If you need to return or swap something, we’ve got you covered. Just make sure the product is unused and in its original packaging, and contact us within 30 days of receiving your order.
When will I get my order?
We ship orders as quickly as possible! Once your order is on its way, you’ll get an email with tracking info so you can follow your goodies all the way to your door. Delivery times vary depending on your location and holidays.
Where are your products manufactured?
All our products are proudly manufactured in the UK and are fully certified. We work with trusted partners to ensure every product is high-quality, safe, and meets all standards you can rely on.
How much does shipping cost?
Shipping costs depend on where you are and what’s in your order. Don’t worry, you’ll always see the shipping price before you hit “buy,” so there are no surprises.